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FAQ

Due to recent RBI Guideline modifications we are temporarily only accepting UPI Payments. Please send a confirmation of Payment (Screenshot with UTRN) to the below mentioned E - Mail or Phone Number to confirm the order.

 

UPI ID : 8712917777m@pnb

 

 

We regret the inconvinience caused

 

 

Phone Number : 9121004179

E Mail : Thelabelmunni@gmail.com

  • Can I change my shipping address after I've placed my order?
    Unfortunately, we cannot change the shipping address once an order has been placed. Please make sure to double-check your shipping address before finalizing your order.
  • Is there a shipping fee for local orders?
    No, we offer free shipping for all orders within India.
  • What if my package is lost or damaged during shipping?
    In the unlikely event that your package is lost or damaged during shipping, please contact us immediately at thelabelmunni@gmail.com. We will do our best to resolve the issue as quickly as possible.
  • How can I track my order?
    Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
  • Do you offer international shipping?
    Unfortunately, we do not currently offer international shipping. We only ship within India at the moment.
  • How long does it take for my order to arrive?
    Typically, orders are processed and shipped within 1-2 business days, and delivery usually takes 3-5 business days.
  • How long do I have to return an item?
    We accept returns within 7 days of delivery.
  • Who pays for return shipping?
    Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return is delivered to us safely.
  • What if my refund amount is incorrect?
    If you believe that your refund amount is incorrect, please contact us immediately at thelabelmunni@gmail.com. We will do our best to resolve the issue as quickly as possible.
  • Can I return an item if I change my mind?
    Unfortunately, we do not accept returns for change of mind. Please make sure to carefully review your order before finalizing it.
  • How will I receive my refund?
    Refunds will be issued to the original payment method used to place the order.
  • What if I receive a defective or incorrect item?
    If you receive a defective or incorrect item, please contact us immediately at thelabelmunni@gmail.com. We will arrange for a replacement or refund as soon as possible.
  • Do you have a physical store?
    No, we do not have a physical store at the moment.
  • How can I get in touch with you?
    For all inquiries, please email us at thelabelmunni@gmail.com. We will respond as quickly as possible.
  • Can I provide feedback on my shopping experience?
    Yes, we welcome all feedback. Please email us at thelabelmunni@gmail.com with any comments or suggestions you may have.
  • Can I contact you for support?
    Yes, for all support inquiries, please email us at thelabelmunni@gmail.com.
  • Can I contact you through phone or visit your office?
    No, we only offer support through email. Please contact us at thelabelmunni@gmail.com for any inquiries.
  • When will my payment be processed?
    Payments are processed immediately upon placing your order.
  • What if my payment is declined?
    If your payment is declined, please make sure that the information you entered is correct and that you have sufficient funds available. If the problem persists, please contact your bank or financial institution.
  • Can I change my payment method after I've placed my order?
    Unfortunately, we cannot change the payment method once an order has been placed. Please make sure to select the correct payment method before finalizing your order.
  • Do you offer Cash on Delivery (COD)?
    No, we do not currently offer Cash on Delivery (COD).
  • What payment methods do you accept?
    We accept payments through all major debit and credit cards, as well as through Net Banking and UPI.
  • Is my payment information secure?
    Yes, we take the security of our customers' payment information very seriously. We use SSL encryption to protect all payment transactions. The payment gateway is Razorpay
  • What are the washing instructions for this garment?
    Only Hand Wash and Dry Cleaning recommended Use a mild detergent and wash in cold water
  • What are certain drying instructions for the garments?
    Long exposure to sunlight can cause damage to the fabic and can cause loss of color.
  • May I use a washing machine to clean the Garment?
    Never use a washing machine to wash these clothes
  • How do I wash these Garments without Damaging them?
    These Garments should only be dry cleaned or washed by hand
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